PRIVACY POLICY

Effective Date: February 2, 2025

1. INTRODUCTION

Welcome to Prestige Hair Collection ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website and make purchases.

By using our website, you agree to the practices described in this policy. If you do not agree, please do not use our services.

2. INFORMATION WE COLLECT

We may collect the following types of personal information when you interact with our website:

A. INFORMATION YOU PROVIDE TO US

Personal details (name, email, phone number, shipping/billing address).
Payment information (processed securely through third-party payment providers like Klarna, Shop Pay, and credit card processors).
Account details (if you create an account, we collect your login information).

B. AUTOMATICALLY COLLECTED INFORMATION

Device information (IP address, browser type, operating system).
Website usage data (pages visited, time spent on pages, and actions taken).
Cookies & tracking technologies (used to improve your experience and personalize content).

3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

To process and fulfill your orders, including payments, shipping, and customer support.
To improve our website and services by analyzing user behavior.
To send marketing communications such as promotions, updates, and exclusive deals (only if you opt-in).
To prevent fraud and unauthorized transactions.

4. HOW WE PROTECT YOUR INFORMATION

We take security seriously and implement measures to protect your data, including:

Encryption of payment details via third-party payment providers.
Secure access controls to prevent unauthorized access.
Regular monitoring to detect and prevent security threats.

However, while we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. SHARING YOUR INFORMATION

We do not sell or rent your personal information. However, we may share your data with:

Service providers (such as payment processors and shipping carriers) to complete your orders.
Law enforcement or legal entities if required by law.
Marketing partners (only if you have opted in to receive promotional emails or SMS).

6. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies to enhance your browsing experience. Cookies help us:

Remember your preferences.
Track website traffic and improve performance.
Provide targeted ads based on your interests.

You can disable cookies in your browser settings, but some website features may not function properly.

7. YOUR RIGHTS & CHOICES

You have the right to:

Access, update, or delete your personal information by contacting us.
Opt-out of marketing communications at any time by clicking "unsubscribe" in emails or texting "STOP" for SMS messages.
Request a copy of the data we hold about you.

To exercise these rights, email us at [insert email].

8. THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies before providing any personal information.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." Please review this policy regularly.

10. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: prestigehairco1@gmail.com
📞 Phone: (415) 802-3544
📍 Instagram: @prestigehaircollection